Terms & Conditions

Terms and conditions – terms of site

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern Prestige Wheel Centre’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Prestige Wheel Centre Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Prestige Wheel Centre Ltd, Unit 8 Birmingham trade park, Erdington, Birmingham, B24 9ps. Our company registration number is 06335269 registered in England. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Terms and conditions for wheel refurbishment

1. Prestige Wheel Centre LTD require that all customer vehicles are fully covered by the customer's own vehicle insurance whilst left within our workshop/forecourt.

2. Prestige Wheel Centre LTD require customer vehicles to be supplied with the genuine O.E.M locking wheel nut/bolt keys, to assist with removing and fitting wheels etc. if fitted and duly required.

3. Prestige Wheel Centre LTD will not accept responsibility for any goods or articles left in a vehicle, damage to, or mechanical fault on any vehicle, other than obvious damage which was not recorded when the vehicle was initially checked in; this includes occurrences such as electrical or mechanical problems, etc.

4. Prestige Wheel Centre LTD will not accept any responsibility for the transportation of wheels, which are delivered to and/or collected by customer's couriers. Customers should ensure that any courier they use is adequately insured for any damage caused whilst in transit to/from us. All couriers employed by Prestige Wheel Centre LTD will have sufficient insurance to cover any in-transit damage. All goods sent by us should be checked carefully before signing for. In the rare event of any damage, the goods should be signed for as damaged.

5. Prestige Wheel Centre LTD will steadfastly endeavour to refurbish all wheels to highest possible standards and to the best of the company's extensive abilities; However, we cannot be held responsible or liable for unforeseen problems such as poor castings or excessive corrosion on the said customer's wheels. Please note: these dilemmas are sometimes only more apparent when the aged powder coating/finish has been removed through our somewhat extensive processes. Similar dilemmas, that can sometimes be found may possibly also include:
a. The customer's wheels / locking nuts or studs, that may have been incorrectly maintained or installed, prior to being at the Prestige Wheel Centre LTD site location.
b. Previous service or repairs that have not been correctly carried out, to the required safe operating standard.
c. Parts which have been incorrectly fitted or the actual structure of the wheel / components / bolts or nuts / threads / valves, - some of which, may have been affected by the said process.

6. Prestige Wheel Centre LTD will only accept split rim wheels, on the sole undertaking that it is entirely at the customer's discretion and responsibility as to the suitability of the full refurbishment process. We do however, highly recommend all split rims are broken down prior to any refurbishment being carried out by Prestige Wheel Centre LTD. Customers, are also advised, that if they do supply broken down split rims to us, it is their responsibility to ensure they are suitably and safely re-built after refurbishment by Prestige Wheel Centre LTD.

7. When wheels that are classed as in 'very poor' condition upon delivery to Prestige Wheel Centre LTD, customers are advised that the said wheels may incur an additional surcharge of £5 per wheel. This is to cover the cost of the deep cleaning chemical process and the additional intensive labour required to refurbish customers said wheels.

8. Prestige Wheel Centre LTD reserve the right to charge extra in the event of unforeseen problems. In such circumstances we will however guarantee to contact the customer for agreement before proceeding.

9. Customers should be aware that certain high gloss finishes, such as high power silver and / or gloss black, can sometimes potentially display minor blemishes more readily; this is generally dependant on the initial condition of the wheels. At Prestige Wheel Centre LTD, we will guarantee to greatly and extensively improve the condition of the wheels, compared to when they were initially given to us for refurbishment.

10. It is Prestige Wheel Centre LTD's mission to provide an efficient and speedy (3-4 day) turnaround service whenever possible. However, we can only guarantee this, if:
a. The wheels for refurbishment, are delivered to our premises in Erdington, Birmingham no later than 11.30am.
b. The wheels do not have any hidden defects which may potentially delay the process; this may not be apparent until the wheels have been stripped - please see point 5 above, for said examples.
 

11. After refurbishment, Prestige Wheel Centre LTD insist, that it is the customer's sole responsibility to check the condition of refurbished wheels, the fitted wheel bolts / nuts and any customer supplied locking mechanisms, as well as the general condition of tyres. This is to ensure that they all conform to all the required safety and legal requirements. If a customer asks Prestige Wheel Centre LTD to refit either illegal or damaged tyres, these will only be refitted under the customer's express instructions, and the customer must sign a disclaimer to this effect. Please note: Prestige Wheel Centre LTD can readily source, supply and fit new tyres upon request and after consultation with the customer.

12. Where wheels are delivered on the customer's vehicle, we will endeavour and check to ensure that all wheels are securely re-fitted following refurbishment. However we do advise all customers to 100% check their wheels / locking nuts or bolts etc - immediately upon collection of their vehicle and before leaving the premises and similarly, at regular intervals thereafter to ensure that the wheels are safe and secure at all times.

13. At Prestige Wheel Centre LTD, we recommend that new valves are fitted to all wheels which require a strip and refit of tyres. All rubber valves will be supplied free of charge, or we can provide chrome valves at a small additional charge; this is to be fully agreed by the customer prior to fitting. prestige wheel centre ltd can accept no responsibility for leaks etc, where the original valves have been re-fitted at a customer's specific request.

14. Prestige Wheel Centre LTD ask that all refurbished wheels are collected before 5:30pm on the day of refurbishment, unless a mutually alternative time is previously agreed for collection from our site.

15. All bills for services provided are settled prior to release of refurbished wheels.

16. If wheels are not collected within one week from refurbishment, Prestige Wheel Centre LTD reserve the right to add a surcharge of £10.00 per day from the 8th day onwards (the 1st day being the day the wheels were refurbished). If refurbished wheels are not collected after four weeks and if refurbishments have not been paid for in full - Prestige Wheel Centre LTD reserve the right to sell the wheels to recoup all costs incurred, including all storage charges.

17. Prestige Wheel Centre LTD will impose a charge of £25.00 per night per vehicle left on our posession overnight and this will be added to a customer's final invoice.

18. Prestige Wheel Centre LTD reserve the right to withhold releasing customer's refurbished wheels, until cleared payments are received in full and final settlement of an invoice.

19. Prestige Wheel Centre LTD request that any complaints should be kindly submitted in writing by recorded delivery, within 72 hours of wheels being refurbished, to the directors of Prestige Wheel Centre LTD.

20. Powder Coated finishes come with a 12 month warranty on the finish, and Diamond Cut wheels will have 6 months warranty on the finish.

A full list of our terms and conditions are available upon request.

 

Forged Wheel Terms and Conditions 

Once you have placed your forged wheel order online, a member of our team will contact you to confirm thefollowing details,

• Your chosen wheel design
• Your required diameter, width and offset for both front and rear wheels
• Your chosen centre part and cap finishing and colour where applicable
• Your chosen front lip and rear rim finishing, again, including colour if any where applicable
• Your chosen hardware finish
• Your vehicle’s exact details: make, model and year
• You must inform us of any deviation from the vehicles delivered specifications: these include, but are not limited to, things such as aftermarket or upgraded braking systems or modified / upgraded suspension units such as air ride or coil over set ups.
• It is vitally important you inform us if your vehicle has ceramic brakes whether they are standard or an upgrade.
• Note: failure to adhere to this request or disclose any modifications may result in fitment problems of which Prestige Wheel Centre will neither be responsible nor liable for if this is a direct result of an undisclosed deviation from the vehicles original delivered specification.
• Any special requirements or notes that have been mentioned during any consultations with any representative of Prestige Wheel Centre. 

Once we have received your order, and all criteria are agreed, we will issue an order confirmation for the wheels which will have all relevant details present including lead times, please check this very carefully.

Lead times for forged wheels vary per brand and can at times be extensive and subject to change, as they are bespoke items that are made to order.  Once your order has been confirmed, a member of our team will advise you of the estimated lead times.

We are not responsible for anything other than what’s listed on this order, regardless of any prior correspondence.

Should this require a revision or addition, you have 48 hours to respond with your requests, failure to do so will result in the order proceeding through production exactly as described on the invoice regardless of the specifications listed being correct or not.

It is your responsibility to check for any mistakes or potentially incorrect details of any sort on the submitted order. Any revisions requested after the payment has been made may incur considerable costs should any work already have been performed and If the order is too far into production for any changes to be made, you will be responsible for all material & machining costs incurred which may be considerable.

Should you overlook any details on the order, it is your responsibility to notify us within 24 hours of making the payment or by default, the order will proceed as described on the order confirmation provided – you are responsible for carefully checking the details of your order.

Your approval of the specifications listed on our order constitutes your acceptance of responsibility that such fitment specifications will properly fit your intended vehicle application based on the information you have supplied.

Once production begins, any requested changes may be granted purely at the discretion of Prestige Wheel Centre and any requests after the start period will be considered on a case-by-case basis and will be wholly dependent on the nature of the request and the status of the work in progress.

Custom-ordered wheels will need to have balances cleared within 30 days after arrival at Prestige Wheel Centre to avoid disposal to recover funds lost on goods of this nature. This is simply because goods have to be paid for by Prestige Wheel Centre at our factories, and we, therefore, reserve the right to sell goods to recover costs incurred. 

 

TERMS AND CONDITIONS

OVERVIEW

This website is operated by Prestige Wheel Centre. Throughout the site, the terms “we”, “us” and “our” refer to Prestige Wheel Centre. Prestige Wheel Centre offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province of residence, or that you are the age of majority in your province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

1. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

2. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

3. Any claims agreed upon between you and us will not be liable to Value Added Tax (VAT). Additionally, any claims agreed upon and paid will be subject to deduction of any VAT amounts already paid.

For more detail, please review our Return Policy.

OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Prestige Wheel Centre, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. 

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Prestige Wheel Centre and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. 

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. 

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sales@prestigewheelcentre.co.uk